WhatsApp + web inbox in SomaliaWhatsApp live chat for merchants in Somalia
Unify WhatsApp Business and storefront live chat in Somalia with one agent inbox, channel badges, and SOS-aware product cards.
WhatsApp live chat
Somalia Store
Catalog item A
120 SOS
Catalog item B
95 SOS
Service booking
250 SOS
Support plan
399 SOS
Merchants in Somalia juggle channels when
WhatsApp and website chats live in different apps.
Agents miss WhatsApp messages while watching web inbox
No shared transcript across channels in {country}
Product cards only work on web, not WhatsApp
CSAT only tracked for web sessions
Business hours not enforced consistently
Omnichannel live chat in Somalia
WhatsApp plus website on one honest desk.
Inbound WhatsApp messages open or continue live chat sessions
Agent replies sync back to WhatsApp when channel is WA
Control desk shows mix of web vs WhatsApp volume
JS embed for websites plus WA deep links for {country}
Plans priced for Somalia
Transparent pricing in SOS — no hidden fees.
Starter
Free
Lifetime free store
Growth
8600 SOS/mo
Scale with POS, WhatsApp & more
Unify channels in Somalia in three steps
Connect WAHA
Link WhatsApp Business for {country} inbound.
Enable web widget
Same agent desk serves storefront chat.
Train agents
Use channel badges and product cards in {currency}.
FAQ
Do I need WAHA?
Can agents reply from one inbox?
Are product cards supported on WA?
Does CSAT work on both channels?
Is this available in {country}?
More solutions for Somalia
Explore related industry playbooks with local setup.