About the role
Administration & Operations Officer will manage front-office operations, clinical scheduling, patient communication, basic medical-administrative tasks, and digital marketing for our clients.
Advanced Microsoft Excel (formulas, tables, filters, pivot tables, basic macros), competent with Word and Outlook, touch keyboard typing (minimum 50–60 WPM desirable).Digital marketing: Experience with social media marketing (Facebook, Instagram), basic content creation, scheduling tools, and familiarity with website dashboard/CMS (WordPress or similar).Language: Fluent in English (spoken and written)Interpersonal: Strong organizational, time-management, multitasking, and customer-service skills.Professional phone etiquette, confidentiality (patient data privacy), attention to detail, ability to work independently and as part of a small team.
