About the role
Develop and maintain strong, long-term relationships with key accounts to ensure high levels of customer satisfaction.Serve as the primary point of contact for assigned key clients, addressing their needs and resolving issues promptly.Identify opportunities for account growth and collaborate with internal teams to deliver tailored solutions.Negotiate contracts and agreements to maximize profitability while meeting client expectations.Monitor account performance, analyze trends, and prepare regular reports for management.Coordinate with cross-functional teams to ensure seamless delivery of products and services.Conduct regular business reviews with clients to assess satisfaction and identify areas for improvement.Develop strategic account plans to achieve sales targets and business objectives.Stay updated on industry trends and competitor activities to provide valuable insights to clients.Represent the company at industry events, conferences, and client meetings as needed.
Bachelor’s degree in Engineering, or a related field.1-3 years of experience in account management, sales, or customer service roles.Proven track record of managing key accounts and building strong client relationships.Excellent communication, negotiation, and interpersonal skills.Ability to analyze data and generate actionable insights for account growth.Strong organizational and time management abilities.Proficiency in Microsoft Office Suite.Demonstrated problem-solving skills and attention to detail.Ability to work independently and collaboratively within a team.Very Good in English is a must
