About the role
We are seeking a detail-oriented and experienced HR Supervisor to oversee daily human resources operations and support the strategic goals of our language institute. The ideal candidate will bridge the gap between management and staff, ensuring that HR policies are implemented effectively, employee relations are handled with discretion, and administrative functions run smoothly to support our growing branches. Key Responsibilities Operations Oversight: Supervise daily HR tasks, including attendance tracking, leave management, and maintenance of digital and physical employee files.Recruitment & Onboarding: Manage the end-to-end recruitment process for teaching and administrative staff, including job postings, initial screenings, and coordinating the onboarding/orientation process.Performance Management: Assist branch managers in monitoring employee performance metrics, ensuring adherence to established institutional targets and minimum requirements.Employee Relations: Serve as the first point of contact for employee inquiries, grievances, and conflict resolution, maintaining a professional and supportive workplace environment.Policy Compliance: Ensure all HR practices, contracts, and documentation comply with Egyptian labor laws and internal institute policies.Payroll Support: Prepare data for payroll processing, including tracking hours, commissions, and performance-based incentives for front office and teaching staff.Training & Development: Identify training needs, coordinate professional development workshops for staff, and maintain records of staff certifications.
Experience: Minimum of 5–7 years in HR, with at least 2 -4 years in a supervisory or team-lead role.Language: Excellent command of both written and spoken EnglishEducation: Bachelor’s degree in Human Resources, Business Administration, or a related field.Regulatory Knowledge:Strong understanding of Egyptian Labor Law.Technical Proficiency: Comfortable using HR Information Systems (HRIS), Microsoft Office Suite (especially Excel), and digital communication tools.Soft Skills: High level of emotional intelligence, discretion with confidential informationthe ability to manage multiple priorities across different branch locations.Excellent oral, written communication and interpersonal skillsAble to manage a varied workload quickly and under pressureThe initiative to work on your own or as part of a team to meet the deadlines
