About the role
Provides support for different customers in all areas of the support function including communications software, and e-commerce technology as required. Works as a team member to develop, design, and implement technical support systems or to complete specialty functions. Coordinates and completes projects according to plan.You are responsible for tracking open customer issues and informing customers about their status.Prepare training and overview materials, including presentations and user guidesServe as the primary contact for the customer during the implementation process.Provide in-depth training to the end-users in the system set-up and functionalities.You are responsible for following up with customers to make sure that the solutions are successful.You are actually responsible for helping product management in developing and prioritizing enhancement lists for products by Communicating repetitive customer issues and relaying customer experiences.Corporate with the Sales team to meet successful presentation
Bachelor’s degree in accounting is a mustlives nearby Nasr city 1 to 3 years of work eperience presentable good communication skills
