About the role
Develop and implement inventory control policies and procedures to ensure stock accuracy across all locations.Monitor inventory accuracy rates and ensure achievement of the defined targets.Review and analyze discrepancies between physical stock and system records, and implement corrective actions.Oversee all inventory control activities within the central warehouse.Monitor slow-moving and dead stock items and recommend corrective actions.Supervise inventory control activities across all retail stores.Develop and execute cycle count and physical inventory plans for stores.Review inventory count results and analyze the causes of shortages or overages.Coordinate with Store Managers to resolve inventory discrepancies and improve stock accuracy.Ensure inventory synchronization and accuracy between the e-commerce platform and physical inventory.Monitor stock allocated to online orders and maintain proper inventory availability.Review and investigate inventory-related issues such as:OversellingShort PickingOrder Cancellations due to stock discrepanciesLead investigations related to inventory discrepancies and stock losses.Conduct Root Cause Analysis (RCA) to identify underlying issues.Develop and implement preventive and corrective action plans.Prepare investigation reports and submit findings to senior management.Review and reconcile all inventory transactions, including:Receiving VariancesTransfer VariancesReturn to Vendor (RTV)Customer ReturnsDamaged ItemsInventory Write-offsApprove inventory adjustments after verifying supporting documentation and compliance with company policies.Prepare and analyze periodic inventory reports, including:Inventory Accuracy %Stock Variance %Shrinkage %Slow Moving ItemsDead StockOut of Stock ItemsCycle Count ResultsInventory Value by LocationProvide recommendations to improve inventory management and reduce stock losses.
QualificationsBachelor's degree in Business Administration, Supply Chain Management, Logistics, Commerce, or a related field.ExperienceMinimum 7-10 years of experience in Inventory Management, Stock Control, or Warehouse Operations.At least 3 years of experience in a managerial role.Previous experience in Retail or Fashion Retail is highly preferred.Experience managing inventory across:Central WarehouseRetail StoresE-commerce OperationsTechnical SkillsStrong knowledge of:Inventory Control PrinciplesCycle Count & Physical Inventory ProcessesInventory ReconciliationRoot Cause Analysis (RCA)Shrinkage & Loss PreventionExcellent understanding of warehouse operations including:ReceivingPutawayPickingPackingDispatchProficiency in ERP systems such as:OdooSAPOracleMicrosoft DynamicsAdvanced proficiency in Microsoft Excel, including:Pivot TablesPower QueryData AnalysisDashboard ReportingAnalytical SkillsStrong analytical and problem-solving abilities.Ability to analyze large volumes of inventory data and identify trends, discrepancies, and improvement opportunities.Ability to prepare and present inventory reports and recommendations to senior management.Leadership SkillsStrong leadership and team management capabilities.Ability to lead cross-functional teams and collaborate effectively with:WarehouseRetail OperationsPlanningBuying & MerchandisingFinanceE-commerce TeamsAbility to coach and develop team members.Behavioral CompetenciesAttention to Detail.Accountability & Ownership.Integrity & Confidentiality.Results Orientation.Decision Making.Time Management.Problem Solving.Communication & Influencing Skills.Continuous Improvement Mindset.
