About the role
ome and join us at the "Customer excellence Operations department".work location: Cairo Office- Joseph Tito.Key responsibilities: * Coordinate travel arrangements and logistics for incoming and outgoing.* Receive and process customer enquiries accurately and efficiently.* Follow up with suppliers and agents to ensure customer satisfaction.* Provide exceptional customer service by addressing inquiries and resolving issues.* Perform quality checks on incoming and outgoing services to ensure accuracy.*Identify opportunities for process improvement and efficiency gains.*Collaborate with cross-functional teams to implement process improvements.
Requirements:English language is A MUST.Excellent communication and interpersonal skillsA strong mindset with attention to detailOutstanding organizational skills.Work Conditions: 2 days off per week.8 hours per a day (not rotational).Salary based on Experience.Mobile and devices allowance.About Kingdom Co: passionate experts in luxury travel and concierge services. We are here to enhance our client's lifestyle with trusted services implemented on the principles of honesty, integrity and professionalism.
