About the role
*Welcome customers and provide a professional and positive in-store experience.*Assist customers in selecting suitable products based on their needs and preferences.*Promote and sell the company's products, including gold coins, gold ingots, and other available offerings.*Explain product features, pricing, investment benefits, and current market information to customers.*Achieve individual and branch sales targets and KPIs.*Upsell and cross-sell relevant products and services.*Process sales transactions accurately and efficiently.*Ensure all customer information and sales transactions are properly recorded in the designated systems.*Handle customer inquiries, requests, and complaints professionally and escalate issues when necessary.*Maintain accurate records of sales activities and customer interactions.*Ensure products are displayed according to company standards and maintain branch appearance.*Follow all company policies, procedures, compliance requirements, and security guidelines.*Stay updated on gold market trends, product updates, and promotional campaigns.*Participate in training sessions and continuous development programs.*Support branch operations and perform additional duties assigned by management.
Previous experience in retail or sales is preferredStrong communication and selling skills Presentable with a professional attitudeAbility to work in shifts and on weekends
