About the role
e& CX Solutions is hiring very good English up to Excellent English speakers to be a customer service advisor responsible for handling UAE customers through calls. (Etisalat UAE MSE account). Handle customer inquiries and requests via phone.Resolve customer issues and provide accurate information.Maintain high customer satisfaction and service quality.Document interactions and follow company procedures.Meet assigned performance targets. Job Benefits:20% COLA increase from the joining date.Clear career path with insourcing opportunities.Social and medical insurance.Free VPN line.Annual salary increase.Bonus program up to EGP 2,000.Promotion opportunities after 6 months based on performance.Unlimited commission scheme.Referral bonus up to EGP 2,000Opportunity To travel To UAE Location: Maadi, Degla Square (No transportation provided)
Job requirements: Grad of any major Very good up to Excellent English speakers (B1+)Flexibility with rotational shifts
