About the role
Handle inbound customer calls professionally and efficientlyAssist customers with inquiries, complaints, and service requestsProvide accurate information about products and servicesMaintain a positive and helpful attitude during customer interactionsFollow up on customer issues when needed to ensure resolutionMeet quality and performance KPIs
Non-Egyptian candidates only: Sudan, Jordan, Comoros, Morocco, and GCC countries (Saudi Arabia, UAE, Qatar, Kuwait, Oman, BahrainB1 to B2 English levelCurrently based in CairoValid visa/residency in EgyptStrong communication and interpersonal skillsFlexibility to work rotational shifts
