About the role
Sales Manager – E-commerce (Artoovia)Location: Egypt (On-site / Hybrid)About UsArtoovia is a fast-growing premium personalized gifts brand specializing in custom wooden and portrait gifts. We are looking for an experienced Sales Manager to lead our sales team, improve conversion rates, and build scalable sales processes.ResponsibilitiesManage and lead the sales team to achieve monthly sales targets.Monitor daily sales performance and conversion rates.Coach, train, and motivate sales representatives.Review CRM activities and ensure proper lead follow-up.Develop and improve sales scripts and customer communication processes.Analyze sales reports and identify opportunities for growth.Track KPIs and provide regular performance feedback.Coordinate with marketing and operations teams to improve customer experience.Handle escalated customer situations when necessary.Build systems and processes that allow the sales team to scale efficiently. Key Performance Indicators (KPIs)Team conversion rate.Revenue growth.Response time and follow-up quality.Sales team productivity.Customer satisfaction.CompensationCompetitive fixed salary.Performance-based bonus structure.Career growth opportunities within a rapidly growing company.
3+ years of experience in sales management.Previous experience managing a sales team.Strong leadership and communication skills.Experience using CRM systems.Data-driven mindset with the ability to analyze sales performance.Ability to work under pressure and achieve targets.E-commerce experience is a strong advantage.Excellent problem-solving and decision-making skills.
