About the role
We are looking for a proactive and tech-savvy Technical Account Manager to join our team in Alexandria.
The ideal candidate will act as the key point of contact between clients and internal teams, ensuring smooth project execution and high client satisfaction.You will be responsible for managing client accounts, understanding technical requirements, and coordinating with internal teams to deliver solutions efficiently.
Key Responsibilities:Manage and maintain strong relationships with clientsUnderstand client needs and translate them into clear technical requirementsCoordinate with internal teams (design, development, operations)Monitor project timelines and ensure timely deliveryProvide clients with updates, reports, and supportIdentify opportunities for upselling or improving servicesTroubleshoot basic technical issues and escalate when needed
Previous experience in account management or project coordination (preferably in tech)Strong understanding of software tools and digital platforms (no coding required)Excellent communication and client-handling skillsStrong organizational and multitasking abilitiesProblem-solving mindset and attention to detailBased in Alexandria
Previous experience in account management or project coordination (preferably in tech)Strong understanding of software tools and digital platforms (no coding required)Excellent communication and client-handling skillsStrong organizational and multitasking abilitiesProblem-solving mindset and attention to detailBased in Alexandria
