About the role
Contact potential and existing customers to promote the company's beauty services, packages, and ongoing offers.Convert customer inquiries into confirmed appointments while maximizing sales opportunities.Follow up with leads generated through social media, digital marketing campaigns, WhatsApp, and website inquiries.Re-engage inactive customers and encourage repeat visits through effective follow-up.Identify customers' needs and recommend the most suitable beauty treatments and services.Build trust with customers by providing accurate information about services, procedures, and promotions.Achieve daily, weekly, and monthly sales and booking targets.Maintain a high inquiry-to-booking conversion rate.Handle customer objections professionally and close sales effectively.Update customer records, notes, and call outcomes accurately using the CRM system.Coordinate with branch teams to ensure appointment availability and a smooth customer journey.Conduct pre-appointment and post-service follow-up calls when required.Build long-term customer relationships to improve retention and customer loyalty.Maintain a high level of professionalism and customer service in every interaction.Comply with company policies, quality standards, and communication guidelines.
female onlyBachelor's degree is preferred.Minimum 2-5 years of experience in Telesales, Call Center, or Customer Service within the Beauty, Aesthetic, Medical Spa, ,Cosmetic Clinic,Proven experience in achieving sales targets and closing deals.Excellent communication, persuasion, and negotiation skills.Strong customer service and relationship-building abilities.Experience using CRM systems is preferred.Good command of English and Arabic.Ability to work under pressure in a target-driven environment.
female onlyBachelor's degree is preferred.Minimum 2-5 years of experience in Telesales, Call Center, or Customer Service within the Beauty, Aesthetic, Medical Spa, ,Cosmetic Clinic,Proven experience in achieving sales targets and closing deals.Excellent communication, persuasion, and negotiation skills.Strong customer service and relationship-building abilities.Experience using CRM systems is preferred.Good command of English and Arabic.Ability to work under pressure in a target-driven environment.
