About the role
Operations Specialist – Nasr City, CairoFull-time | 15,000 EGP/month | “On-site”Schedule: Monday – Friday | 11:00 AM – 8:00 PM (Egypt Time)About FixcrowdFixcrowd is a fast-growing London-based property maintenance company with a strong operations team in Cairo.We coordinate maintenance services for residential properties across London using smart tools and efficient systems.Our Cairo team plays a key role in scheduling engineers, managing job progress, and ensuring excellent service delivery.
Job DescriptionWe are looking for an Operations Coordinator to support our operations team in managing daily maintenance jobs.You will assist with scheduling, engineer coordination, job tracking, and ensuring that client requests are handled efficiently.This role is ideal for someone organized, detail-oriented, and interested in building a career in operations coordination.
Key ResponsibilitiesRespond to customer job requests and quote inquiriesAssist with job scheduling and booking confirmationsAssign engineers based on location, availability, and skillsEnter job instructions into the booking platformMonitor job progress and update job statusesTrack engineer locations using internal toolsReview before and after job photos for quality checksAssist with materials tracking and returnsSupport invoice preparation and job completion updatesHelp prepare daily reports for the operations team
Fluent English (spoken and written)Strong attention to detailAbility to manage multiple tasks at the same timeGood communication and teamwork skillsComfortable using Microsoft 365 and online systemsPrevious experience in operations, scheduling, or customer service is a plus
Fluent English (spoken and written)Strong attention to detailAbility to manage multiple tasks at the same timeGood communication and teamwork skillsComfortable using Microsoft 365 and online systemsPrevious experience in operations, scheduling, or customer service is a plus
