About the role
Start Date: ASAP (Immediate Joiner)Pay: $3 per hourJob Type: Full‑timeWork Location: Remote – Egypt only Role OverviewWe are hiring Customer Service Advisors to provide voice‑based customer support, along with Email and Live Chat assistance.
This role requires strong verbal communication and adherence to service standards.
Key ResponsibilitiesHandle inbound/outbound customer support callsSupport customers via Emails and Live ChatResolve customer issues as per company proceduresMeet quality, productivity, and attendance expectationsEscalate issues when required Important Notice: Excevo follows a merit-based recruitment process.
We do not charge any fee at any stage of the recruitment process (application, interview, or processing).
If you receive any communication requesting money for a job offer or "selection fee" from individuals claiming to represent us, please treat it as a fraudulent attempt.
You can report such incidents on the job portals.Application Question(s): Are you an immediate joiner?Are you highly proficient in French + English?Do you have a Laptop/PC (MINIMUM 15.6INCH SCREEN) with Internet Access?Do you have voice customer support experience?
Work Location: Remote
Technical RequirementsLaptop/PC (minimum 15.6‑inch screen)Stable internet connectionLanguage RequirementFluent German (spoken) – MandatoryGood English understanding and speaking ability – MandatoryPrevious voice‑based customer service experienceFluent German, with working EnglishTarget‑driven and process‑orientedFlexible to work rotational shifts
Technical RequirementsLaptop/PC (minimum 15.6‑inch screen)Stable internet connectionLanguage RequirementFluent German (spoken) – MandatoryGood English understanding and speaking ability – MandatoryPrevious voice‑based customer service experienceFluent German, with working EnglishTarget‑driven and process‑orientedFlexible to work rotational shifts
