Call Center Agent

Obtains client information by answering telephone calls; interviewing clients; verifying information.Determines eligibility by comparing client information to requirements.Establishes policies by entering client information; confirming pricing.Informs clients by explaining procedures; answering questions; providing information.Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. Graduates only.Bachelor degreeCustomer orientation and ability to adapt/respond to different types of characters.Excellent communication and presentation skills.Ability to multi-task, set priorities and manage time effectivelyStrong phone and verbal communication skills. Graduates only.Bachelor degreeCustomer orientation and ability to adapt/respond to different types of characters.Excellent communication and presentation skills.Ability to multi-task, set priorities and manage time effectivelyStrong phone and verbal communication skills.