Spare Parts Department Specialist

Company DescriptionArab Trade & Distribution Co. (ATDC) is a leading distributor of textile machinery, providing complete solutions for garment manufacturing factories. With 63 years of experience, ATDC partners with globally recognized brands such as Juki, Tajima, Kansai Special, and many others. Operating four locations in Cairo and Alexandria, the company offers high-quality machinery, spare parts, and maintenance services to major garment manufacturers across Egypt. The head office is located in Downtown Cairo, with additional facilities in Abu Rawash, Obour City, and Amreya Free Zone. ATDC is committed to ensuring its clients have access to top-notch products and services.Head Office – 28 Sherif St, Downtown, Cairo | Full-TimeWe are a sewing machine distribution company looking for a motivated and organized individual to join our Spare Parts Department. No prior experience or knowledge of sewing machines required — we'll train you! Responsibilities: Greet and assist customers upon arrival and help them find the spare parts they need Manage the spare parts warehouse and keep it organized Communicate daily with 11+ international suppliers via email, handling each supplier's requirements independently Keep track of customer orders — from identifying needed parts, placing orders with suppliers, delivery, and payment collection Record and follow up on company technician site visits and maintenance requests Maintain accurate logs for all incoming and outgoing spare parts Use Excel to track stock, orders, and supplier/customer records Requirements: Strong written and spoken English — reading and writing emails in English is a daily task Good command of Microsoft Excel Organized, reliable, and able to manage multiple tasks simultaneously Good communication and customer service skills No prior experience needed — fresh graduates are welcome! Requirements: Strong written and spoken English — reading and writing emails in English is a daily task Good command of Microsoft Excel Organized, reliable, and able to manage multiple tasks simultaneously Good communication and customer service skills No prior experience needed — fresh graduates are welcome!