WhatsApp vs SMS for COD confirmations in Egypt
Egyptian shoppers live in WhatsApp. Compare open rates, cost, and setup for COD order confirmations on Mrfqy.
SMS still works for COD — VictoryLink and platform fallbacks ship with Mrfqy. But when your customer already chats with you on WhatsApp, a confirmation in the same app feels native and gets read faster. Enable both channels or pick WhatsApp-only for COD on Growth+.
Quick comparison
WhatsApp: higher open rate, no per-SMS tariff within plan limits
SMS: works without phone linked, regulated sender IDs
Mrfqy: toggle each channel independently in Settings
Enable WhatsApp COD confirmations alongside SMS or switch entirely — your Settings panel controls both channels independently.
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