Arabic and English WhatsApp shipping updates for MENA stores
Shipped and delivered messages with tracking links — rendered in the customer's storefront language without copy-pasting from your courier dashboard.
Customers in Egypt, Saudi Arabia, and the Gulf expect a WhatsApp ping when their parcel moves — not a buried email or a courier SMS they cannot reply to. Mrfqy sends shipped and delivered notifications automatically when you update order fulfillment, using bilingual templates that match your storefront locale.
What customers receive
Shipped messages include order number, carrier name, tracking number, and a clickable tracking URL when your shipping integration provides one.
Delivered confirmations close the loop for COD merchants — buyers know the package arrived before the courier calls for payment.
Templates render in Arabic for ar storefronts and English for en — merchant alerts stay separate on staff numbers you configure.
Enable in two toggles
Connect WhatsApp under Settings, then enable Customer shipped and Customer delivered events.
Works alongside SMS shipping texts — disable SMS duplicates if you prefer WhatsApp-only post-purchase comms.
Growth plan includes 500 WhatsApp messages per month; Pro and Business scale limits for high-volume fashion sellers.
Turn on shipped and delivered WhatsApp updates before your next Ramadan or Black Friday rush — customers trust brands that talk on the channel they already use.
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