About the role
Handle flight, hotel, and travel package reservations.Communicate with customers via phone, WhatsApp, and social media.Provide travel consultation and suitable travel options.Follow up with customers and close sales opportunities.Coordinate with airlines, hotels, and suppliers when needed.Maintain accurate booking records and customer information.Resolve customer inquiries and provide after-sales support.
Good communication and customer service skills.Basic knowledge of tourism and travel services.Good command of Microsoft Office applications.Ability to work under pressure and meet targets.Good English skills are preferred.Experience in tourism, ticketing, or reservations is a plus.
