About the role
Senior management participates in setting policies and objectives related to quality and the environment.Supervises team responsible for quality system, engineering document control, customer returned material, incoming inspection, supplier and customer communication and resolution.Actively learns assembly and test processes to develop in depth knowledge of operations.Evaluates and cultivates team members and their skillsets to meet changing needs.Establishes effective business relationships with key external and internal customers and suppliers to generate successful and lasting partnerships.Audits supplier quality systems and production processes as requiredSupervises the planning and implementation of the internal audit of the company's quality and environment management system in coordination with senior managementSupervising the implementation of corrective and preventive measures taken by the company regarding non-conformities and customer complaints, and submitting reports on them to senior management.Follows up the performance of all employees in the department and plans to develop their capabilities in line with work requirements and performance measurement results for them.Follows up the measurement and analysis of the performance results of the various activities, operations and departments, reports them to the senior management, and follows up the implementation of all performance improvement and development work for the company's activities and operations.Supervising the development of environmental management programs to implement the company's environmental objectives.Adopting the time plan for making the required measurements of the environment elements.Decision making regarding improvement, remedial and preventive measures that would improve the performance of the work in its managementOverseeing the completeness, integrity, updating and maintenance of used quality documentsSupervising the preparation of monthly reports supported by statistical methods for each of the departments' quality level, the quantities of production that are re-manufactured, monthly reports on the amount of returns from customers, supplier follow-up reports, and is responsible for preparing reports on any failures in operations within the departmentsInspection and evaluation of the performance level of departments by measuring, examining and testing preparations and equipment and the extent of application and commitment to the concepts of quality and institutional excellence and comparing them with established standards and best international practices.Preparing and establishing bylaws, regulations and decisions of the internal audit and evaluation of the center's institutional excellence.Laying the foundations for calibration, measuring quality and institutional excellence, and preparing data and reports directed to senior management to take the necessary decisions.Preparing a guide, system and policy for quality and institutional excellence in the center.Preparing and managing suggestions and complaints systems at the level of services performed by the center and activating participation in them.Auditing quality data and requirements for improvement and development, supporting the efforts of all institutional development requirements, and highlighting the obstacles that may appear in the work system.Suggesting methodologies for the center's strategic plans, operational plans for departments, methods of performance measurements, a mechanism, and their application.Designing measurement indicators, following up on the implementation of strategic and operational plans, and evaluating their results.Participating and coordinating with departments to set safety standards for production, storage and distribution processes and supervising their updating and development on an ongoing basis.Carry out the work assigned to him within the scope of his job duties
Bachelor’s degree In Engineering .High knowledge of the requirements of quality certificates such as ISO 9001, 14001, IATF 16949fluent in English.prefer knowledge in automotive industries or medical furniture .Good computer skillsHigh personal skillsWork under pressureHigh administrative and organizational skills
