About the role
Company Description Porcelia is a growing organization focused on delivering high-quality products and solutions to customers across diverse industries. The company values innovation, collaboration, and strong customer partnerships to drive long-term success. Team members are encouraged to share ideas, take ownership of their work, and contribute to continuous improvement. Porcelia offers opportunities for professional development in a supportive and performance-driven environment. Role Description Work closely with the sales team and clients to understand technical requirementsDemonstrate product capabilities and propose suitable solutionsPrepare and deliver technical presentationsSupport bids and proposalsRespond to technical inquiries from prospects and existing customersCoordinate with product and engineering teams to address customer feedbackTroubleshoot issues and support solution implementationMaintain accurate records in CRM systemsSupport post-sale follow-up activitiesContribute to sales forecasts and account planning
Bachelor's degree in architecture engineering or Applied Arts 3:4 years of experience in the same roleStrong Sales Engineering and Technical Support skills to translate customer needs into practical, technically sound solutions.Proficiency in Sales and Customer Service to manage the full sales cycle, build relationships, and ensure a positive customer experience.Excellent Communication skills, including the ability to explain complex technical concepts to non-technical stakeholders.Bachelor’s degree in Engineering, Computer Science, or a related technical field, or equivalent practical experience.Experience in a client-facing technical or pre-sales role, ideally within a B2B environment.Ability to work on-site in Cairo, manage multiple opportunities simultaneously, and meet deadlines in a fast-paced setting.Comfort with CRM and office productivity tools; familiarity with solution design or system integration is a plus.Strong problem-solving mindset, analytical thinking, and a collaborative approach to working with cross-functional teams.
