About the role
Company DescriptionPercia For Smart Home Solutions is a leading company specializing in innovative smart home technologies and automation systems. We provide integrated solutions that enhance comfort, security, and energy efficiency through advanced IoT and home automation products. Our mission is to simplify everyday living by delivering reliable and user-friendly smart home experiences. Based in Sheikh Zayed, Giza, Percia is committed to offering exceptional service and customized solutions for every client.Role DescriptionThis is a full-time, on-site position for a Smart Home Sales Specialist located in Sheikh Zayed, Giza, Egypt.The Smart Home Sales Specialist will be responsible for managing customer inquiries across multiple communication channels, including phone calls, WhatsApp, Facebook, and Instagram. The role focuses on understanding customer needs, introducing suitable smart home solutions, following up with potential clients, and converting leads into successful sales.The ideal candidate should possess excellent communication and customer service skills, with the ability to build strong relationships and maintain continuous follow-up with prospects. The Sales Specialist will also coordinate appointments between customers and the technical team whenever site visits or technical consultations are required.The candidate will be responsible for maintaining and updating customer records and follow-up status to ensure effective lead management and maximize conversion .Qualifications* Bachelor’s degree in Business Administration, Marketing, Communications, or a related field is preferred.* Fresh graduates and candidates with up to 2 years of experience are encouraged to apply.* Professional proficiency in written and spoken English.* Excellent communication and customer service skills.* Strong sales and negotiation abilities with a target-oriented mindset.* Ability to manage phone calls and communicate professionally through WhatsApp and social media platforms.* Confident and professional phone etiquette.* Ability to work under sales targets and performance KPIs.* Strong organizational skills with the ability to manage multiple customer inquiries and follow-ups.* Self-motivated, proactive, and eager to learn about smart home technologies.* Previous experience in sales, customer service, or the technology industry is considered a plus.LocationSheikh Zayed, Giza, EgyptEmployment Type: Full-time (On-site)If you are passionate about sales and technology. We would love to hear from you.
Bachelor’s degree in Business Administration, Marketing, Communications, or a related field (preferred).Fresh graduates and candidates with up to 2 years of experience are welcome to apply.Excellent verbal and written communication skills in both Arabic and English.Strong customer service and relationship-building skills.Ability to handle customer inquiries via phone calls, WhatsApp, Facebook, Instagram, and other communication channels.Strong sales, negotiation, and closing skills.Ability to work under sales targets and performance KPIs.Professional phone etiquette and communication skills.Strong organizational and time-management abilities.Ability to manage multiple customer inquiries and follow-ups simultaneously.Proficiency in Microsoft Office applications (Word, Excel, Outlook).Self-motivated, proactive, and eager to learn.Interest in technology and smart home solutions.Previous experience in sales, customer service, telesales, or a technology-related field is a plus.
