About the role
Now Hiring: Customer Service Agents – Night Shift* We are currently hiring for multiple roles within our *Customer Service* team, including Frontline, Back Office, and Billing positions.Job Responsibilities* - Communicate with clients via phone, email, and chat - Coordinate with internal departments to ensure clients’ needs are handled efficiently Salary & Benefits* - 30,000 EGP Gross Salary - 17,000 EGP Net Salary - 3,000 EGP Transportation Allowance - Performance Bonus (simple to achieve and based on daily performance) - 2 weeks of paid training - Social and medical insurance - Gym access - Clear career path and growth opportunities - Salary increases: – 10% after 6 months – 15% after 1 year - Bank debit card issued starting from the first month Working Hours* - Fixed night shift: 7:00 PM – 4:00 AM - 5 working days per week (Monday – Friday) - 2 days off per week - 1-hour lunch break Overtime is available for productive employees for additional income. Interview Location:* Fifth Settlement Job Location:* Fifth Settlement Interested candidates should send a 1–2 minute voice note introduction in English
*Requirements* - Egyptian nationals only - Open to graduates, undergraduates, dropouts, and gap-year candidates - All universities are accepted - English proficiency: B2+ to C1- Ability to commit for at least 6 months
