About the role
The Enrichment Program Coordinator is responsible for the overall design and planning of all enrichment curriculums & programs at the STEAMulation Hub center, as well as the effective introduction, execution and daily oversight of all programs, throughout the year, to ensure the delivery of the highest quality of edutainment practices, as well as abiding by the policies and regulations of Innovvette. S/He will develop, train, mentor and coach the center’s counsellors & animators team following the programs outlined by STEAMulation Hub and its policy and systems. S/He will develop business partnerships (existing and new) to support the various activities and plans of STEAMulation Hub. S/He, in coordination with the Finance & IT Department, will assist in developing and monitoring the finances of the programs and regulate its budget to achieve objectives. Also, s/he will support the Marketing Department in closely monitoring the market positioning of Innovvette and its brands in the child enrichment sector, and, will periodically brief the corporate management with all necessary internal and external information and data related to the performance of Innovvette and its market positioning and share. S/He is required to meet expectations for delivering customer satisfaction, maintaining clients’ acquisition & retention targets, upholding sound financial planning & operational compliance, as well as, ensuring that the program is operating according to our high standards and maintaining our reputation for excellence. S/He must be dedicated to positively representing our company and its brands to the community, inspiring and guiding our team to providing outstanding customer service and demonstrating expected behaviors.
Strong interpersonal communication skills with the ability to work effectively with a wide range of constituencies in a diverse community. Ability to self-motivate, establish priorities, work independently and proceed with achieving objectives & meeting deadlines with minimum supervision. Effective analytical & problem-solving abilities with a high degree of patience & resilience, and robust capability to manage multiple tasks with frequent interruptions. Talented in developing and executing creative approaches to establishing profitable business partnerships, taking into account the corporate image & priorities, and the policies governing the sector. Remarkable professional work ethics & business sense, demonstrating honesty, integrity and commitment to confidentiality.Proficient in researching latest developments in the sector, internationally and locally in the community, to upgrade own knowledge and skills. Act as a role model in punctuality & attendance, with the flexibility to work extra hours, occasional evenings, or weekends to meet the needs of the overall program.
