About the role
It undertakes customer service and support for remote medical examinations and does the following: Review sick requests detected remotely. Enter remote statements data.Providing full support to customers, welcoming them and assisting them, responding to all their inquiries in a professional manner, and meeting their requirements and expectations within the framework of work policies and procedures. The work will be at the company’s headquarters in Maadi. - Number of working hours: 42 hours per week, in morning and evening shifts. - Two days off per week.
Experience: 0–2 years in customer service, call center, or administrative support Languages: Arabic and English (basic level) Technical Skills: Microsoft Excel and general computer proficiency Work Schedule: Rotational shifts (mostly PM) Location: Maadi-based office, on-site Other: Males preferred, students are not eligible