About the role
Etisalat UAE is Hiring Immediately For a Customer Service Representative (Mail & Chat- English Account) Handle incoming customer calls and live chat inquiries professionally and efficientlyProvide support for products, services, billing, and technical issuesResolve customer complaints within company policies and guidelinesRespond to multiple chats simultaneously while maintaining quality standardsRecord customer interactions and update system data accuratelyEscalate complex issues to relevant departments when requiredFollow scripts, procedures, and quality standardsMeet KPIs including response time, handling time, and customer satisfaction scoresMaintain a positive, helpful, and professional attitude in all interactions BenefitsChance to travel to UAE after 6 months depends on your performanceJob type: Full timeRotational 9 working hours including one hour breakRotational 2 Off daysTraining paidSocial InsuranceMedical InsurancesJob Location : Maadi ,Degla
English level B1+Max Age 32Males and femalesGrads onlyMust have military service certificate
