About the role
Etisalat Global Services is Hiring Customer Service Agents for MSE Account with Attractive Package to be Responsible for Handling UAE Customers Answer incoming customer calls professionally and efficiently.Resolve customer inquiries related to services, accounts, and billing.Troubleshoot basic customer issues and provide appropriate solutions.Escalate complex cases to the relevant department when required.Accurately document customer interactions in the system.Meet call handling, quality, and customer satisfaction targets. Job Benefits:Salary up to 12KCOLA (Cost Of Life Allowances) 15% increases from day 1Fully Paid TrainingSocial and Medical Insurance providedFree VPN linelocation Maadi (No transportation provided)
B1+ English LevelGrads of any MajorExcellent Soft SkillsExcellent Handling SkillsFlexibility with Rotational ShiftsNo Experience Needed but Technical background is a plusStart immediately
