About the role
We are looking for candidates with experience in both information technology and business administration to actively participate in new software implementations, additions of features, and other activities with respect to client needs while maintaining long and prosperous business relations. Gathering, analyzing, and documenting clients’ requirementsSimplify and deliver the final requirements to the ‘‘’ Development’’ and ‘’Testing” teams.Troubleshoot and perform root cause analysis of problems.Having regular – as need be - contact with the clients throughout the project life cycle.Participate in user acceptance testing, followed by go-live planning and guidance after go-live.Gathering feedback from end users to identify opportunities for improvementAnticipate and report any delays/ obstacles, in addition to proposing corrective actionPropose to the ‘’implementation Head’’ the proposed software solutions with reference to the client's needs and participate in designing the system’s non-technical configuration and custom reports.
4+ years of experience working in the IT sector, either on the vendor side or client side (Financial business, banks, Microfinance & Mortgage companies, etc)Experience in project analysis, testing, and user acceptancePossess an analytical mindset and pay attention to detailsExcellent communication skills and literacy of common business etiquetteExcellent English speaking and business writingExcellent command of PowerPoint, data analysis charts preparation, and confident presentation skills What we are offering:Social & Family Health insurance (We bear it entirely).Great Place to work located in Sheraton Heliopolis, Cairo.Awesome Team, We have the best team that is supportive, collaborative, professional, and fun.
