About the role
Resolve customer complaints and ensure high customer satisfaction.Follow up with customers and coordinate with internal departments.Maintain accurate customer records and update CRM systems.Build strong relationships with customers and provide professional service.Prepare customer service reports when required.
Bachelor's degree.3+ years of experience in Customer Service. Experience in the development or construction industry is required.Excellent communication and interpersonal skills.Experience handling customer inquiries, complaints, and follow-ups.Familiarity with CRM systems is an advantage. Strong problem-solving and conflict resolution skills.Ability to work under pressure and manage multiple tasks effectively.
