About the role
Oversee daily operations of the dental clinic to ensure smooth and efficient workflow.Manage and supervise administrative, dental, and support staff, fostering a collaborative and positive work environment.Develop and implement clinic policies, procedures, and best practices to maintain high standards of patient care and safety.Monitor and optimize appointment scheduling, patient flow, and resource allocation to maximize productivity.Ensure compliance with healthcare regulations, licensing requirements, and quality assurance standards.Handle patient inquiries, feedback, and complaints with professionalism and empathy, ensuring exceptional service.Coordinate with dental professionals and suppliers to ensure timely procurement and maintenance of equipment and materials.Prepare and manage clinic budgets, monitor expenses, and identify opportunities for cost efficiency.Generate and analyze operational reports to drive continuous improvement and strategic planning.Lead staff training, performance evaluations, and professional development initiatives.
Bachelor’s degree in healthcare administration, business management, or a related field.4-7 years of proven experience in clinic management or healthcare administration, preferably in a dental or medical setting.Strong leadership and team management skills with the ability to motivate and guide staff.Excellent organizational and multitasking abilities to manage competing priorities.In-depth knowledge of healthcare regulations, clinic operations, and patient care standards.Exceptional communication and interpersonal skills for effective interaction with staff and patients.Proficiency in clinic management software and Microsoft Office Suite.Demonstrated problem-solving and decision-making capabilities.Ability to work onsite in a fast-paced, patient-focused environment.Commitment to maintaining confidentiality and ethical standards.
