About the role
Serve as the primary contact for customer account management.Build and maintain strong customer relationships, providing tailored support.Deliver effective laboratory solutions to meet customer goals.Analyze customer needs and recommend appropriate products.Develop strategic business plans to capture new market opportunities.Collaborate with key opinion leaders to enhance product visibility.Engage with existing customers to identify new business opportunities.Conduct training sessions for customers and field teams.Monitor key account metrics to inform strategic decisions.
Bachelor’s degree in Sciences, Biomedical Engineering, or related field.Proven experience in sales or account management in medical devices.Strong knowledge of laboratory practices and regulations.Excellent communication and interpersonal skills.Ability to interpret technical specifications and offer customized solutions.Experience with training sessions and presentations.Proficient in Microsoft Office Suite and CRM software.
