About the role
Responsibilities:Provide comprehensive technical support, resolving hardware and software issues efficiently and effectively.Perform installations, configurations, and maintenance of computer systems, networks, and related equipment.Document IT procedures and solutions to enhance knowledge sharing and future problem resolution.Skills/Technologies: This role demands a strong foundation in Computer Science and Information Technology (IT). You'll be utilizing your skills in Technical Support, Network Administration, System Troubleshooting, Hardware Installation, and Software Deployment. Familiarity with Cybersecurity Basics and ITIL principles will set you apart.
Required Skills:A solid foundation in Computer Science and Information Technology (IT).Proven expertise in providing Technical Support.Demonstrated ability in Network Administration and System Troubleshooting.Proficiency in Hardware Installation and Software Deployment.Strong Problem-Solving abilities and excellent Customer Service skills.Experience Requirements:A minimum of 1-3 years of hands-on experience in an IT specialist or similar technical support role.
