عن الوظيفة
Train students on the complete Guest Cycle: reservations, check-in/out, and concierge.Teach Customer Service Excellence, professional complaint handling, and upselling.Deliver Hospitality English and essential Hotel Terminology classes.Provide hands-on PMS training (Opera, Fidelio, or equivalent).
Bachelor’s degree in Hotel/Hospitality Management or Tourism.1+ years of practical experience in Front Office operations.Deep practical knowledge of at least one major PMS system (Opera / Fidelio).Excellent spoken English and a strong customer-service mindset.Immaculate professional grooming standards.
Bachelor’s degree in Hotel/Hospitality Management or Tourism.1+ years of practical experience in Front Office operations.Deep practical knowledge of at least one major PMS system (Opera / Fidelio).Excellent spoken English and a strong customer-service mindset.Immaculate professional grooming standards.
