عن الوظيفة
We're Hiring: Team Leader
• Call CenterLocation: New Cairo, EgyptFixed shift from 7:00 PM TO 4:00 AMGender: Males Only
Job Description:We are looking for a strong Team Leader to lead and motivate our Call Center team.- Lead, coach, and manage a team of call center agents- Monitor KPIs, QA, and daily performance- Handle escalations and ensure customer satisfaction- Prepare reports and work closely with Operations Manager
Requirements:- 1-2+ years experience as Team Leader in a Call Center- Excellent English communication skills- Strong leadership and problem-solving skills- Males Only
Requirements:- 1-2+ years experience as Team Leader in a Call Center- Excellent English communication skills- Strong leadership and problem-solving skills- Males Only