عن الوظيفة
• Handle customer inquiries related to customs clearance processes and shipments.
• Follow up with clients on required documents and clearance status.
• Coordinate with customs brokers and internal teams to ensure smooth clearance.
• Manage and resolve customer complaints and issues efficiently.
• Provide accurate updates and maintain strong client relationships.
• Support in handling escalations and complex cases.
3–5 years' experience in customs clearance customer service or shipping operations.
Strong understanding of customs procedures and documentation.Excellent communication and problem-solving skills.
Ability to handle high-volume customer interactions.
Good command of English.
Experience in logistics / freight forwarding is a Must.
3–5 years' experience in customs clearance customer service or shipping operations.
Strong understanding of customs procedures and documentation.Excellent communication and problem-solving skills.
Ability to handle high-volume customer interactions.
Good command of English.
Experience in logistics / freight forwarding is a Must.
