Chemicals Sales Senior Representative - B2B

• Manage all aspects of the order fulfillment process from customer order receipt to payment receipt. • Ensured that all orders have a positive lead-time and appropriate order processing procedures are followed for rush orders. • Managed and resolved external & internal queries relating to quote/order status, client account information. • Coordinating with Sales for order management. • Conducted regularly scheduled status calls with the customer to discuss significant service topics relevant to their order processing. • Updating customer regularly by their order status and shipment. • Follow up the customer payment, and monitoring the customer overdue invoices, to avoid their account blockage. • Follow up with the forwarders/carriers locally to keep the customer updated in case any issue occurred relevant to the clearing process of their consignments. • Follow up the documents with our suppliers and managing any amendments requested by our customers and local authorities. Education: Bachelor of Science / PharmacyYears of experience: 2-5 Years of experience in QC / R&DComputer skills: Good user for Microsoft OfficeCertifications/License: N/ALanguage skills: V. Good English Education: Bachelor of Science / PharmacyYears of experience: 2-5 Years of experience in QC / R&DComputer skills: Good user for Microsoft OfficeCertifications/License: N/ALanguage skills: V. Good English