Retail Advisor

We are looking for dynamic, problem-solving professionals to join our international operations team in Smart Village, 6th of October. This is your chance to represent a Global E-commerce Leader, supporting customers in a global market and ensuring world-class service standards. If you are a high-energy individual who thrives in a fast-paced environment and is looking for a career with a clear growth trajectory, we want to hear from you. Core Responsibilities:End-to-End Resolution: Manage high-volume customer interactions across multiple channels (Phone, Chat, and Email) to resolve complex retail and logistics inquiries.Technical Navigation: Utilize advanced internal tools and databases to track international shipments, manage account security, and process retail transactions.Strategic Communication: Provide professional, clear, and concise support in English, adhering to consumer standards and retail policies.Continuous Improvement: Identify and report systemic issues or customer pain points to help optimize the global shopping experience.What’s waiting for you:Paid Training: We invest in your growth!Commute Stress-Free: Transportation provided (with Door-to-Door for females at night).Full Coverage: Medical & Social Insurance.Hiring is 100% Online! Apply and start your journey immediately. Who we’re looking for:English Level: B2+Education: Dropouts & Fresh Graduates welcome.Flexibility: Ready for rotational shifts.Experience: None required! We’ll teach you everything you need to know.Ready to start immediately! Who we’re looking for:English Level: B2+Education: Dropouts & Fresh Graduates welcome.Flexibility: Ready for rotational shifts.Experience: None required! We’ll teach you everything you need to know.Ready to start immediately!