Product Operations Executive

• Oversee day-to-day operations across three platforms: Auto Merchant, Referrals, and Service Center • Follow through with clients on all active cases and requests across all products • Act as the first point of contact for tech-related issues and escalate to the dev team when needed • Ensure smooth user experience and issue resolution across all three apps • Track open tickets and client feedback and report weekly • Minimum 2 years in operations, account management, or a similar role • Comfortable working across multiple digital products simultaneously • Strong written and verbal communication skills in Arabic and English • Tech-savvy with the ability to identify and document bugs clearly • Minimum 2 years in operations, account management, or a similar role • Comfortable working across multiple digital products simultaneously • Strong written and verbal communication skills in Arabic and English • Tech-savvy with the ability to identify and document bugs clearly