Service Advisor Engineer

Are you ready to kickstart your career in a dynamic and impactful role? We are seeking a highly motivated and technically proficient Service Advisor Engineer to join our expert team in Shorouk CIty. This is an exciting on-site opportunity for an entry-level professional eager to make a tangible difference in customer satisfaction and operational excellence.As a Service Advisor, you'll be the crucial link between our workshop and the customer whose car is in need of maintenance. What You'll Do: Responsibilities That Drive ImpactPerform initial Diagnostics and advanced Troubleshooting for the customer's vehicle Advise the client with required maintenanceTest drive the vehicle after maintenance Ensure customer satisfaction through professional diagnostics and timely service Communicate with other departments as needed to ensure customer satisfaction USE ERP as relevant to document vehicle maintenance and repairs daily Ready to Ignite Your Career? Here's What We're Looking For:Experience That Counts: A minimum of 2-3 years of relevant professional experience, in a dealer or sub-dealer Proven ability in Troubleshooting and Diagnostics, with a knack for dissecting complex issues and providing efficient solutions. Demonstrated expertise in Customer Support and Customer Service, with a natural talent for Client Relationship Management.Exceptional Communication Skills, both verbal and written Experience with Technical Documentation Ready to Ignite Your Career? Here's What We're Looking For:Experience That Counts: A minimum of 2-3 years of relevant professional experience, in a dealer or sub-dealer Proven ability in Troubleshooting and Diagnostics, with a knack for dissecting complex issues and providing efficient solutions. Demonstrated expertise in Customer Support and Customer Service, with a natural talent for Client Relationship Management.Exceptional Communication Skills, both verbal and written Experience with Technical Documentation