Property management specialist

Key ResponsibilitiesProperty Operations • Manage daily operations of assigned properties. • Conduct regular property inspections and ensure high presentation standards. • Coordinate preventive and corrective maintenance. • Supervise maintenance contractors and service providers. • Ensure all properties comply with safety and Civil Defense requirements.Tenant Management • Serve as the primary point of contact for tenants. • Handle tenant inquiries, complaints, and service requests. • Coordinate move-in and move-out inspections. • Maintain strong relationships with tenants and property owners. • Improve tenant retention and satisfaction.Lease Administration • Prepare tenancy agreements and renewals. • Manage lease expirations and renewals. • Register and manage contracts through the Ejar platform. • Maintain accurate lease documentation.Rent Collection • Monitor rental payments. • Follow up on overdue payments. • Coordinate with Finance regarding invoices and receipts. • Prepare collection reports and aging reports.Property Maintenance • Receive maintenance requests. • Assign work orders. • Follow up until completion. • Ensure contractor performance meets agreed SLAs.Owner Relations • Prepare monthly reports for property owners. • Provide occupancy reports. • Present maintenance summaries. • Recommend operational improvements.Documentation & CRM • Maintain complete property records. • Update CRM with tenant information. • Maintain digital documentation. • Track renewals, maintenance history, and occupancy.ReportingPrepare periodic reports including:* Occupancy Rate • Collection Report • Vacancy Report • Maintenance Report • Lease Expiration Report • Property Performance ReportCompliance • Ensure compliance with Saudi real estate regulations. • Coordinate with REGA requirements. • Maintain Ejar compliance. • Ensure documentation is complete and updated. Job RequirementsEducation • Bachelor’s Degree in: • Business Administration • Real Estate • Property Management • Facilities Management • Or related fieldExperience* 2–5 years of experience in: • Property Management • Real Estate Operations • Leasing Administration • Facilities ManagementTechnical Skills • Experience using the Ejar platform. • CRM experience (Zoho CRM preferred). • Strong Microsoft Office skills (Excel, Word, Outlook). • Knowledge of property management software (Yardi, SAP RE, Oracle, etc.) is an advantage. • Ability to prepare reports and analyze operational data.Knowledge • Saudi tenancy regulations. • REGA regulations. • Lease administration. • Rent collection procedures. • Property maintenance coordination. • Vendor management. • Budget and expense tracking.Soft Skills • Excellent communication skills. • Strong negotiation skills. • Customer service mindset. • Time management. • Attention to detail. • Problem-solving abilities. • Ability to manage multiple properties simultaneously. • Teamwork and collaboration.Language • Arabic: Native. • English: Professional working proficiency.⸻ Preferred Qualifications • REGA-related certification. • Experience with commercial properties. • Experience managing mixed-use developments. • Valid Saudi driving license. • Knowledge of budgeting and financial reporting.⸻KPIs • Occupancy Rate • Lease Renewal Rate • Rent Collection Rate • Tenant Satisfaction Score • Average Maintenance Response Time • Maintenance Completion Time • Number of Overdue Payments • Property Inspection Completion Rate • Owner Satisfaction • CRM Data Accuracy • Vacancy Turnaround Time • Compliance with Ejar and REGA requirements Job RequirementsEducation • Bachelor’s Degree in: • Business Administration • Real Estate • Property Management • Facilities Management • Or related fieldExperience* 2–5 years of experience in: • Property Management • Real Estate Operations • Leasing Administration • Facilities ManagementTechnical Skills • Experience using the Ejar platform. • CRM experience (Zoho CRM preferred). • Strong Microsoft Office skills (Excel, Word, Outlook). • Knowledge of property management software (Yardi, SAP RE, Oracle, etc.) is an advantage. • Ability to prepare reports and analyze operational data.Knowledge • Saudi tenancy regulations. • REGA regulations. • Lease administration. • Rent collection procedures. • Property maintenance coordination. • Vendor management. • Budget and expense tracking.Soft Skills • Excellent communication skills. • Strong negotiation skills. • Customer service mindset. • Time management. • Attention to detail. • Problem-solving abilities. • Ability to manage multiple properties simultaneously. • Teamwork and collaboration.Language • Arabic: Native. • English: Professional working proficiency.⸻ Preferred Qualifications • REGA-related certification. • Experience with commercial properties. • Experience managing mixed-use developments. • Valid Saudi driving license. • Knowledge of budgeting and financial reporting.⸻KPIs • Occupancy Rate • Lease Renewal Rate • Rent Collection Rate • Tenant Satisfaction Score • Average Maintenance Response Time • Maintenance Completion Time • Number of Overdue Payments • Property Inspection Completion Rate • Owner Satisfaction • CRM Data Accuracy • Vacancy Turnaround Time • Compliance with Ejar and REGA requirements