عن الوظيفة
A Call Center Agent, or Representative, handles customer interactions via phone, email, or chat.Their primary responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services.They also manage complaints, escalate issues, and maintain customer records
Strong communication and interpersonal skillsAbility to handle phone calls professionallyOrganized and detail-orientedCustomer-focused with a positive attitude