Receptionist

Reception Duties:1. Greet visitors and clients upon entering the showroom2. Answer and direct telephone calls3. Receive and distribute mail and correspondence4. Provide initial information to clients and visitors5. Schedule visits and meetingsAdministrative Duties:1. Prepare and organize administrative documents and files2. Print and photocopy required documents3. Manage and provide office supplies4. Organize meetings and prepare minutes5. Update contact and staff listsSupport Duties:1. Provide administrative support to the sales and management team2. Prepare periodic administrative reports3. Oversee maintenance and general services for the showroom4. Coordinate cleanliness and organization in the reception area5. Assist in organizing events and functionsCustomer Duties:1. Follow up on customer satisfaction surveys2. Prepare required documents for clients3. Provide refreshments and services to clients while they wait4. Treat all clients courteously and respectfully5. Assist in registering customer complaints Required Knowledge:• Knowledge of reception and office administration procedures• Familiarity with customer service principles• Knowledge of communication and telephone systems• Understanding of the company's organizational structure and departments• Proficiency in basic Microsoft Office applicationsRequired Skills:• Excellent communication skills• Organizational and administrative skills• Public relations skills• Writing and documentation skills• Proficiency in using communication and office equipmentRequired Abilities:• Ability to work under pressure• Ability to deal with diverse personalities• Ability to prioritize tasks• Ability to remain calm in challenging situations• Ability to learn quickly