Customer Care Coordinator

Main Responsibilities:* Main contact for customer while manageing and developing customer relationships. • Handle customer inquiries, prepare quotations, and follow up on orders • Coordinate with internal departments (Production – Logistics – Finance • Quality) to ensure smooth order execution • Support business development activities and contribute to sales growth • Maintain continuous communication with customers to ensure satisfaction and repeat business opportunities • Monitor customer satisfaction & improve customer experience. • Prepare CRM reports. • Reports on customer feedback. Requirements:* Very good command of English (spoken and written) • Minimum 3 years of experience • Strong proficiency in Microsoft Office and professional email handling • Practical, problem-solving personality • Experienced in team working • Location: El Fathh St, Al Gemhoureya - 55km from Hadayek el Ahram • Transportation provided Requirements:* Very good command of English (spoken and written) • Minimum 3 years of experience • Strong proficiency in Microsoft Office and professional email handling • Practical, problem-solving personality • Experienced in team working • Location: El Fathh St, Al Gemhoureya - 55km from Hadayek el Ahram • Transportation provided