Business Development Director

The Business Development Director is responsible for leading the company’s commercial strategy by integrating Business Development, Sales, Marketing, Commercial Operations, Customer Experience, and strategic partnerships to maximize revenue, business growth, operational efficiency, and market expansion within the real estate development sector. Key ResponsibilitiesStrategic Leadership • Develop and execute the company’s commercial and business development strategy. • Identify new business opportunities, investment opportunities, and market expansion plans. • Build strategic partnerships with investors, brokers, consultants, and corporate clients. • Analyze market trends, competitors, and customer behavior to support strategic decision-making.Sales Management • Lead the Sales Department and ensure achievement of sales targets. • Develop sales plans, pricing strategies, and revenue forecasts. • Monitor sales performance and implement corrective actions. • Support key negotiations and close high-value transactions.Marketing & Brand Management • Oversee all marketing activities including digital marketing, branding, campaigns, exhibitions, and lead generation. • Ensure alignment between marketing initiatives and sales objectives. • Monitor marketing ROI and campaign performance.Commercial Operations • Establish and improve commercial policies, procedures, and SOPs. • Monitor operational efficiency across all commercial functions. • Ensure seamless coordination between departments to improve workflow and customer satisfaction. • Lead process improvement initiatives and operational excellence programs.Cross-Functional Management • Coordinate with the Legal Department regarding contracts, agreements, and regulatory compliance. • Coordinate with the Finance Department on budgeting, pricing, collections, and financial planning. • Coordinate with the Engineering and Project Management teams to ensure commercial alignment with project execution. • Work closely with HR on organizational planning, recruitment, performance management, and talent development.Customer Experience • Develop customer journey standards and service quality strategies. • Resolve major customer issues and maintain long-term client relationships. • Monitor customer satisfaction and implement continuous improvement initiatives.Financial & Performance Management • Prepare annual business plans and commercial budgets. • Manage departmental budgets and optimize operational costs. • Establish KPIs and monitor business performance across all commercial functions. • Present executive reports, forecasts, and recommendations to the CEO and Board of Directors.Leadership & Governance • Lead, coach, and develop department managers and commercial teams. • Foster a high-performance culture focused on accountability, innovation, and results. • Ensure compliance with company policies, governance standards, and applicable regulations. • Represent the company in strategic meetings, conferences, exhibitions, and business events. Qualifications • Bachelor’s Degree in Business Administration, Marketing, or a related field. • MBA or postgraduate qualification is preferred. • Minimum 12 years of experience in Real Estate Development. • At least 5 years in a senior leadership role. • Proven experience in Business Development, Sales, Marketing, Commercial Operations, and Strategic Management. • Strong understanding of real estate regulations, contracts, and legal documentation. • Strong financial and commercial acumen. • Excellent leadership, negotiation, communication, and decision-making skills. • Proficiency in ERP systems (Odoo preferred), CRM platforms, and Microsoft Office.KPIs • Revenue Growth • Sales Achievement • Market Expansion • Customer Satisfaction • Lead Conversion Rate • Collection Performance • Operational Efficiency • Business Partnerships • Project Launch Success • Team Performance & Employee Development • Profitability & Budget Achievement Qualifications • Bachelor’s Degree in Business Administration, Marketing, or a related field. • MBA or postgraduate qualification is preferred. • Minimum 12 years of experience in Real Estate Development. • At least 5 years in a senior leadership role. • Proven experience in Business Development, Sales, Marketing, Commercial Operations, and Strategic Management. • Strong understanding of real estate regulations, contracts, and legal documentation. • Strong financial and commercial acumen. • Excellent leadership, negotiation, communication, and decision-making skills. • Proficiency in ERP systems (Odoo preferred), CRM platforms, and Microsoft Office.KPIs • Revenue Growth • Sales Achievement • Market Expansion • Customer Satisfaction • Lead Conversion Rate • Collection Performance • Operational Efficiency • Business Partnerships • Project Launch Success • Team Performance & Employee Development • Profitability & Budget Achievement