عن الوظيفة
We’re hiring Customer Service Representatives who speak English or French or Italian to join our international customer support team in Maadi Technology Park, Cairo.If you have great communication skills and a passion for helping people, we’d love to meet you!What You Will Be DoingDo you have a passion for helping others?
Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, You’llAnswer incoming communications from customers.Conduct research to provide answers for customers to resolve their issues.What You Can Expect Supportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouraged.A global team of curious lifelong learners guided by our company values.Base wage plus performance bonus opportunitiesAnd we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentivesJob DetailsLocation: Maadi Technology Park, CairoWorking Hours: 9-hour rotational shiftsDays Off: 2 per weekSalary Packages (Total Gross EGP):French CSR: 30,718French OSR: 33,400Italian: 32,900English: 24,600Benefits & PerksFixed salaryTransportation providedSocial & Medical insuranceMid year bonusCost of living expMulticultural work environment
C1 Main language Level & B1+ and B2 English LevelMinimum 6 months of customer service experience (call center or similar).Graduates and undergraduates/dropouts are welcome to apply.Excellent communication, listening, and problem-solving skills.Ability to work on rotational shifts (9 hours) with 2 days off weekly.High school diploma or equivalent1 year Experience in salesRecognize, apply and explain your product or service knowledge.Computer experienceEgyptians only
C1 Main language Level & B1+ and B2 English LevelMinimum 6 months of customer service experience (call center or similar).Graduates and undergraduates/dropouts are welcome to apply.Excellent communication, listening, and problem-solving skills.Ability to work on rotational shifts (9 hours) with 2 days off weekly.High school diploma or equivalent1 year Experience in salesRecognize, apply and explain your product or service knowledge.Computer experienceEgyptians only
