QA Senior Engineer

Core Responsibilities of the QA Senior Engineer 1. Integrated Management System (IMS) Governance and ComplianceImplementing, maintaining, and continually improving the Integrated Management System (Quality, Environmental, and Occupational Health & Safety) in accordance with ISO 9001, ISO 14001, and ISO 45001 standards.Monitoring applicable legal, regulatory, contractual, client, and industry requirements (e.g., IMCA, API) and supporting their translation into controlled processes.Assisting in the establishment, deployment, and review of IMS policies, objectives, process ownership, and performance indicators across all departments and business lines. 2. Process Development and Documented Information ControlDeveloping, reviewing, and improving policies, procedures, work instructions, forms, and process maps to ensure clear controls and acceptance criteria.Maintaining the controlled document structure and Master List of Documents, ensuring correct approval, revision, distribution, and withdrawal of obsolete documents.Reviewing document change requests for adequacy, compliance, and consistency with audit findings and current operations. 3. Internal and External Audit ManagementSupporting the preparation of the risk-based annual internal audit programme, including developing scopes, criteria, schedules, and checklists.Conducting or leading system, process, project, supplier, and operational audits, gathering objective evidence through interviews and document review.Documenting nonconformities, observations, and opportunities for improvement in clear and accurate audit reports.Coordinating certification, surveillance, client, and other external audits, preparing evidence and supporting responses to findings. 4. Operational, Project, and Supplier Quality AssuranceSupporting project and offshore teams in preparing and reviewing quality plans, inspection requirements, and client-specific quality controls.Monitoring the implementation of approved processes through assurance activities and escalating significant quality risks or deviations.Supporting supplier qualification, selection, and performance evaluation, and following up on supplier corrective actions. 5. Nonconformity, CAPA, and Problem SolvingManaging the lifecycle of nonconformities, corrective and preventive actions (CAPA), and customer complaints from registration through to closure.Facilitating structured root cause analysis using tools such as 5-Why, Fishbone, A3, or 8D to ensure systemic issues are addressed.Verifying the effectiveness and sustainability of completed corrective actions through evidence review and follow-up activities. 6. Risk-Based Thinking and Continual ImprovementFacilitating process risk and opportunity assessments using tools like FMEA and risk matrices.Identifying gaps and improvement opportunities, and leading or supporting improvement initiatives (e.g., Lean, Six Sigma, Kaizen, PDCA). 7. Performance Analysis, Customer Satisfaction, and CompetenceConsolidating and analyzing data from audits, KPIs, customer satisfaction, and supplier performance to identify trends.Preparing quality dashboards, reports, and inputs for management review to communicate significant trends and risks.Developing training materials and delivering awareness sessions on IMS, audit, CAPA, and document control; coaching process owners and team members. 8. Key Deliverables & AuthorityDeliverables: This role is responsible for creating and maintaining IMS policies, procedures, controlled forms, the Master List of Documents, audit programmes and reports, CAPA registers, quality KPI dashboards, and project quality reports.Authority: The role is authorized to access relevant records, conduct audits, raise findings, request corrective actions, and recommend the approval or rejection of documents. They are also authorized to escalate significant compliance failures and recommend suspending affected activities when necessary. 9. IMS, HSE, and Information Security ResponsibilitiesComplying with all applicable IMS procedures, including those for quality, environmental, health & safety, and information security.Reporting hazards, incidents, nonconformities, and data-integrity concerns, and ensuring quality records remain accurate and secure.Promoting a positive quality culture, impartiality, and ethical conduct across all company activities. Bachelor degree in Engineering, Science, Quality Management, Industrial Engineering or another relevant technical disciplineStrong working knowledge of ISO 9001, ISO 14001 and ISO 45001, process-based and risk-based thinking, documented information, auditing, CAPA and continual improvement.Minimum 5 years relevant experience in Quality Assurance, Quality Systems, Integrated Management Systems or operational/project quality roles.Hands-on experience in internal/external audits, document control, nonconformity and CAPA management, customer complaints, supplier quality and process improvement.Proficiency in MS Office, particularly Word, Excel and PowerPoint, and ability to maintain registers and analyze data.Very good command of English, written and spoken, for audits, technical correspondence, controlled documents and management reporting.Postgraduate diploma or advanced studies in Total Quality Management, Integrated Management Systems, Process Excellence or a related field.Professional certification or membership such as IRCA/CQI Lead Auditor, ASQ CQE/CQA, Lean Six Sigma or equivalent quality qualification.Preferable.Preferable Trainings Integrated Internal Auditor training for ISO 9001, ISO 14001 and ISO 45001. ISO 9001 Lead Auditor certification; ISO 14001 and ISO 45001 Lead Auditor qualifications are preferable.Root Cause Analysis and CAPA training using 5-Why, Fishbone/4M, A3 and 8D methods. Risk assessment and FMEA methodology training. Lean, Six Sigma, Kaizen and PDCA continual improvement training. Documented information, change control and records-management training. Supplier qualification, supplier auditing and supplier performance-management training. Bachelor degree in Engineering, Science, Quality Management, Industrial Engineering or another relevant technical disciplineStrong working knowledge of ISO 9001, ISO 14001 and ISO 45001, process-based and risk-based thinking, documented information, auditing, CAPA and continual improvement.Minimum 5 years relevant experience in Quality Assurance, Quality Systems, Integrated Management Systems or operational/project quality roles.Hands-on experience in internal/external audits, document control, nonconformity and CAPA management, customer complaints, supplier quality and process improvement.Proficiency in MS Office, particularly Word, Excel and PowerPoint, and ability to maintain registers and analyze data.Very good command of English, written and spoken, for audits, technical correspondence, controlled documents and management reporting.Postgraduate diploma or advanced studies in Total Quality Management, Integrated Management Systems, Process Excellence or a related field.Professional certification or membership such as IRCA/CQI Lead Auditor, ASQ CQE/CQA, Lean Six Sigma or equivalent quality qualification.Preferable.Preferable Trainings Integrated Internal Auditor training for ISO 9001, ISO 14001 and ISO 45001. ISO 9001 Lead Auditor certification; ISO 14001 and ISO 45001 Lead Auditor qualifications are preferable.Root Cause Analysis and CAPA training using 5-Why, Fishbone/4M, A3 and 8D methods. Risk assessment and FMEA methodology training. Lean, Six Sigma, Kaizen and PDCA continual improvement training. Documented information, change control and records-management training. Supplier qualification, supplier auditing and supplier performance-management training.